DO NOT attempt to open your hard drive as this will greatly decrease the chance of a successful data recovery!
You will receive all your money back except for the cost to ship the drive(s).
Note: you will not receive your existing drives back, they will be recycled safely.
Yes, a REFUNDABLE $250.00 is required for the deposit.
No, this is highly not recommeneded and can greatly descrease the chance of successfully recovering your data.
Yes, it is recommened to include either a drive of the same or larger quantity then the one being recovered.